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  1. Home
  2. Revocation-B2C

Right of revocation

1. If you as a consumer make use of your right of revocation, you must bear the regular costs of the return.
2. For the rest, the provisions set out in detail in the following shall apply to the right of revocation.

 

Right of withdrawal:

You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us
 
Company
GREIFF Mode GmbH & Co. KG

Memmelsdorfer Straße 250
D
96052 Bamberg

info@greiff.de

Phone: 0049 (0) 951 405 0

Fax: 0049 (0) 951 405 318
 
by means of a clear declaration (e.g., a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
 

Consequences of the revocation:

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

If you wish to cancel the contract, please complete and return this form 
 
Company
GREIFF Mode GmbH & Co. KG

Memmelsdorfer Straße 250
D
96052 Bamberg

info@greiff.de

Fax: 0049 (0) 951 405 318
 
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
  • Ordered on (*)/received on (*)
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of consumer(s) (only in case of paper communication) 
  • Date 
 
(*) Delete where not applicable

End of the cancellation policy.

3. The right of withdrawal does not apply to 

a) Contracts for the delivery of goods which are not prefabricated, and which are produced based on the consumer’s individual selection or determination, or which are clearly tailored to the needs of the consumer, 
b) contract for the delivery of sealed goods that cannot be returned due to reasons of health or hygienics if the seal was removed after delivery.