FAQ. Retailer
Frequently asked questions. Clear answers
Selected area: General
After registration, your customer number is on display in the upper right area.
The customer number is always printed on all documents such as confirmations, delivery notes or invoices.
You can display your personal contact person under the contact form.
It is possible to contact directly this person.
The name and contact data of your contact partner in the backoffice will be displayed on the right side within the B2B-Webshop.
This information can be find in the lateral menu bar of the mobile version.
Please inform us about your new company name.
You will get a new customer number as soon as the VAT-number were changed.
Thus, you will get a new dealer access.
Did you move? We would like to change your invoice address for all future orders.
Please just inform us here.
